Have a question?

Learn more about charging, test drives, warranties, and how to get started with your first road-legal electric car at age 16+

Frequently Asked Questions

How do I get technical support ?

For service, parts, or support, contact your local Yunlong dealer or reach out to us via tiudo.auto@gmail.com. We offer full post-sale care across Europe.

What warranty comes with "Tiudo" vehicles?

Pony & Panda: 3 years or 50,000 km full vehicle warranty, plus 5 years or 120,000 km for the lithium battery.M5: 1 year for the car and lead-acid battery, or 3 years if upgraded to lithium.

Are Tiudo cars street-legal in Europe?

Yes. All models are EEC certified (L7e or L6e), fully road-legal in the EU and UK. Drivers 16+ with a B1 license can legally operate them.

Can I schedule a driving demo session?

Absolutely! You can easily schedule a driving demo session by reaching out to us through email or by filling out the contact form on our website. We're happy to set up a time that works for you!